Reviews

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Hi Carol We spoke about 20 minutes ago about a sticking patio door and I'm extremely happy to say that within those 20 minutes a very polite Chris turned up and fixed the problem in minutes! Exceptional customer service from you both! Thank you very much indeed and hope you have a good day....Jane Rayner

I had some new patio doors fitted this week, Im very Pleased with the service , Dave and Mike arrived on time and got straight on with the job , very polite and worked very well as a team, They got the job done in no time, Highly Recommended 10/10 for excellent service, by Dave and Mike Kind Regards Mr JohnsonMr Johnson

Our conservatory is a delight!.The whole process went like clockwork; from the two Sales visits to the design, digging out and building the base and the final erection. The buiding teams were hard working and helpful leaving the site clean everyday they were with us. I would recommend EYG for conservatories on quality and price. Thank you everyone.DAVID KELLEY

Very bad experience with this company _ whole catalogue of issues that would take too long to go through. Had to write to one of the MDs for redress ultimately. And now, 18 months later, I am SO tired of being plagued by calls from this company - had at least 13 calls since they finished a full house of windows and a door. There are no more apertures into which they could badly install any more of their products. I feel harrassed and badgered by them. Steer clear of this company.georgina harris

After being messed around by several other Double Glazing companies , we settled for EYG. Didn't get off to a great start, voice mail message left two days before they were due to start, Behind on previous job would not be starting until lunchtime on the agreed date. Received call around 2-30 on the actual day wouldn't be able to start until next day, very inconvenient, we were having every window and door replaced so the whole house was disrupted. Did arrive on time the following day. The dining room window was damaged, old one had to be put back in until the next day, when a replacement arrived. One bedroom window measured incorrectly, because it contained toughened glass we had to wait just over a week for a new one to be made, again the old one had to be put back in. That's all the bad points, on the plus side the work men were efficient trying to put right the surveyors mistakes. The work men altered the existing windowsill to fit in line with the new window, this they didn't have to do. Double glazing have now been fitted for around for weeks, very happy with the look and quality. Overall very happy just a shame we got off to a bad start! Would have given 5 stars if not for the bad start.Mrs Kerry Nicholson

Had some French doors fitted by these guys after approaching them in a garden centre in Lincoln. Came out when they said they would. Communication was good. I actually delayed the fitting and didn’t get hassled at all. Fitters were excellent and the product is also excellent. There were a few follow up calls as I am upgrading my windows but they were respectful. I will use again. Andy

A very good job was carried out by Adam and Paul. they arrived exactly on time and were very quick and professional in fitting the window. The window itself is of very good quality and fits exactly. They cleaned up before they left and I am very impressed with the EYG service. Gregory Sheldrake

Just had all of our windows replaced by EYG. Paul & Andy our fitters have done an excellent job, they were very professional, and also left everything clean and tidy when they had finished the work. They were also very nice guys. Would not hesitate in recommending them to anyone in the future. kathleen edith Fee

Rob and Jordan are lovely guys, very professional and considerate. They went to great effort to keep our place clean and tidy which was not easy as it was very windy and the dust was blowing everywhere. Can’t recommend them enough. NicoleNicole Murphy

Great service and quoting experience from Derek in sales, listened and delivered what we asked for in a timely manner. The surveyor was great and efficient in his work. Rob and Jordan were a great team and eventhough our windows were probably their most "challenging" job ever, they did it in the hottest week on record and did a fantastic job and kept us in the loop of any decisions that were needed along the way. We had a few bits to finish due to the complexity of job, but overall extremely happy with the service, quality of windows and level of work delivered.Mr & Mrs James

Could not be happier. We have just had all our windows and doors replaced in the grey profile inside and out and they have exceeded our expectations. The service received has been outstanding, from the initial consult by Matt to the fitting by Rob and Jordan. Any queries we had along the way were always answered and staff went out of their way to make sure we were happy. Would highly recommend them. Kirsty Elkington

We had our entire four bedroomed house changed from hardwood to rosewood with white UPVC on the inside, including a poppy red composite front door with murano glass and French doors to the conservatory. The quality of the work has been much admired and we have already ordered a conservatory refurbishment. The service was first class from Barry the salesman, Mark the surveyor, Paul and Andy the fitters and Steve the bricklayer. We are especially pleased with the new low threshold for ease of access.SALLY & TREVOR HEADS

Have literally had a new back door installed by Paul & Adam today and can't begin to tell you how fantastic all aspects of this company's involvement has been. Started with Matt who came to see us at home to discuss the ins and outs, to surveyor checking prior to installation , to a phone call prior to installation to arrange date etc, then today to the guys turning up promptly, who were polite, precise in their work, (very efficient in the hoovering department on cleaning up ) and a polite phone call during installation from head office to ask if all was satisfactory so far.!!!! To top all that my door has replaced an old and long loved stable door , which I found invaluable when cooking in the heat of the kitchen, BUT , fear not, the new one does the same job and MORE ........it tilts middle window section AND opens top section fully. Oh yes, just when I thought stable doors were a thing of the past, not so for EYG . Thrilled beyond grateful and bigger bonus, this door will not need annual painting with wood preserver. Already planning to pass details to my friend ,who was told by another company she couldn't get a stable door in UPVC . .........she can now. Mrs Croft

Fitters who fitted our conservatory were first class. We were so pleased with it that we have ordered replacement windows from EYG.Dorothy Carroll

Following a visit to the Lincoln showroom a rep called and discussed our requirements. Very pleasant not at all pushy. We ordered 8 windows and 1 door. Following a survey and being measured up we were kept informed of progress and given a fitting date and approximate time scale for job completion. Rob and Jordan arrived and were very quickly hard at it. The job took the time quoted to complete and a first rate result. A very efficient team and a completely satisfactory result. I would recommend EYG if asked without question. Many thanks to all concerned.Raymond Dunham

Just had every window ( 25 in total ) replaced with A+ rated double glazing to comply with the latest building regulations and covered by FENSA. I wish to thank the whole team at EYG for a first class job from start to finish. The work was carried out to a very high standard by a hard working group of craftsmen with a most commendable attitude. Everyone turned up on time every day. They were polite and cheerful and left every thing clean and tidy at the end of each day. I will be going back to EYG in the future for new doors. Patricia Tanton

This is the second time I have had windows/doors replaced by EYG... The second time that I have been blown away by the efficiency of the whole process and the quality of the fit and end product! Today the fitting was carried out by Rob and Jordan, they epitomised professional service and courtesy as well as being pretty good at fitting windows and doors!!! Rob & Jordan are as much a credit to EYG as your product quality products. Thank you to all involved in my fitting today.Marky74

We extremely impressed with everyone concerned at EYG from the start to assess the cost through to the installation..The work men were very polite and respectful of our home throughout and the work was was completed to a high very standard.It was horrendous weather. They worked in very wet weather conditions and ensured that our home was kept clean and tidy. Well done Mick and Nathan. Thank you..we are very pleased with the standard of the doors and windows which were fitted. I will not hesitate to recommend EYG. Moo Smith

We were very impressed by the company,from the initial quote through to the installation.Excellent communication throught.The work men today were very polite and ensured that the work was completed to a high standard.They worked in very wet weather conditions and ensured that our home was kept clean and tidy. Thank you..we are very pleased with the standard of the door and windows which were fitted.Lynsey/John Wilson

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