Reviews

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Hi Carol We spoke about 20 minutes ago about a sticking patio door and I'm extremely happy to say that within those 20 minutes a very polite Chris turned up and fixed the problem in minutes! Exceptional customer service from you both! Thank you very much indeed and hope you have a good day....Jane Rayner

I have just had my windows, front door, and French doors replaced. Cannot say enough for the fitters Paul and Luke they were fantastic great job done cleared all the mesh and the property now looks great. Thank you EYG but also Paul and LukeJoyce

Quality excellent as was the service and the fitters where very friendly, helpful. Daniel Tong

excellent value , fitters paul palmer & andy brown very polite and efficiently fitted three new windows, left everywhere clean and tidy. highly recommended les&lil cooke

We have just had the last two widows in our house replaced by EYG. The company have been a pleasure to deal with every step of the way, from the polite 'phone call enquing if they could interest us in any windows, the salesmans visit, to the windows being fitted. The two fitters who carried out the work, Paul Palmer & Andy Brown, arrived when they said they would, carried out the installation in a very professional and speedy way, with minimum of of fuss and disruption and left the work area spotless. The highlighted a problem with one of the windows and sorted it out with the factory immediately. My partner and I wouldn't hesitate to recommend EYG. Steve Keable

We had a new garage door and window fitted as well as replacement units to 12 windows. The two workmen were very efficient and worked well together. They were very pleasant and tidied up after themselves.Sandra Denham

We had a new glass roof put on our conservatory. Installation took place on the dates planned. The installation team worked quickly and efficiently. We are really pleased with the finished product, which is a high standard and beautiful finish. We would certainly consider EYG for any future work we might need and would recommend them to others.Geoff Boxer

Great at quotation, good service and pricing early February but from there no communication from the company regarding survey, we had to chase ourselves to get them out over 3 weeks later. Told fitting would be April but no communication on date. Again had to chase and finally confirmed for may 22nd. Fitting completed really well and very happy with the product and finish but found the customer service very poor and lack of information on our order frustrating. Ruth Cardy

The two fitters arrived promptly. They worked hard and made no mess at all. The installation was very well done with the minimum of disruption to us. They clearly knew what they were doing. One very small criticism. When they had left I noticed two drain holes on the base of one of the frames. I had no idea why they were there as the window oped onto the inside of the conservatory. Subsequent enquiries revealed that these were necessary as there was an extension bar added to base of window in order to facilitate fitting. A fitter is booked to come and fit the necessary caps to these holes (apparently the original fitters should have done this.) However, I have no hesitation in recomending this firm to others.Peter Banks

I am very pleased with the quality and finish of my windows.The guys worked hard to finish and install them in 3 days.Nothing in my house was damaged and they were very friendly and hard working.Mr.Craig Lazell

We had our conservatory replaced as well as an additional window. The entire process from obtaining the quote, arranging a date for the work to be done to & the actual installation was organised very professionally. The installers (Gary & his son Jack) were polite & professional throughout and worked tirelessly, despite the physically demanding nature of the work, to ensure completion on time. This necessitated working overtime on a couple of days. On one of the days this was to make the installation watertight in view of the forecast of impending rain. Considering that the existing conservatory had to be entirely dismantled prior to commencing the new installation, the schedule of work appeared to be very tight. Despite this, they did not consider the job finished until they had removed all the old upvc doors, windows and debris etc. & cleaned everything up. Finally they cleaned all the windows. We did encounter a couple of slight hiccups – it became apparent that the proposed ridge spotlights were unsuitable for the type of conservatory we had selected but the issue was favourably resolved with the offer of a credit note to compensate for having to purchase alternative lighting. Unfortunately a pane in the replacement window incurred a crack during fitting, but this was promptly replaced. In our experience EYG is a first class company with hard working, top grade workmen and we can highly recommend the company.John & Midge Clarkson

We cannot fault the guys who installed the new door, windows and the hybrid roof at our property recently. They were all excellent at their respective roles, and we include the salesman and the surveyors who started the process off. The quality of the materials used are excellent. There were nearly a dozen men in total during all the installations and we would like to thank them all for their hard work. Keep them supplied with tea, coffee and biscuits. They are worth it. The new hybrid roof on the conservatory has already made a difference. It not only looks good, but is effective also. We highly recommend EYG. Thank you to all involved.Colin & Jane Beattie

From the sales process to the installation I cannot fault EYG. James worked wonders and was very patient helping get to our budget. We were having a particular type of cat flap and the workshop teams dealt with this very effectively. Because of this there was some re-designing along the way and nothing was any bother to them. The 2 guys who came to install were great and explained every bit of the installation process. They cleaned everything up afterwards and ensured we were happy with everything before they left. We had a new front door and replaced some very old sliding doors for french doors. The newly installed doors look fantastic. Highly recommend EYG who would now be the first ones I'd call when considering anything else. Thank you Team EYGJulian Bailey

Absolutely brilliant, our French doors look fab ,the fitters arrived on time and were very professional,we expected some mess as the window had to be cut out to be replaced by the doors,but everything was fine no mess at all Thanks EYG would definitely recommend you to anyone!Cath Leach

Thank you EYG for the excellent service received by your installation team, namely Dean Spencer and Danny Farrow. They both fitted 7 windows and both doors, l have had many comments on how fabulous it looks, especially the new bay window. Both were very professional worked tirelessly until the job was done. (It was worth the tea and sausage rolls l gave them to keep them going.) Would highly recommend. Also to Phil who fitted the Fascias, Soffits, and gutters another job well done, Many thanks for all the hard work these guys put in. Wouldn’t hesitate to recommend EYG for this reason. Many thanks Mrs Sharon Teal. Mrs Sharon Teal

We had 9 hardwood double glazed window units fitted by Dean Spencer and his work mate Danny. They were very polite, clean and very professional. 3 of the windows had to be removed from reveals with glazed tiles, and not one was damaged and you couldn't tell they had been there apart from the new look of the frame [excellent]. I would recommend them to anyone thinking of replacing any windows. A first class company with top grade workmen. Can't include copy of proof of purchase as I don't know how to do it on the computer, but you can all details from the EYG records.mervyn simpson

Before I start i would like to apologise for not getting the names of the gentleman who installed my doors. I couldn't be more pleased the doors look fantastic they took care throughout the installation no mess left. Also I would like to thank them for taking my old doors to my daughters house a mile away many thanks to EYG. Its coming upto 10 years since i had my windows replaced by EYG and there guarantee works i had a cracked frame a few months ago and they replaced it no hassle Ernest Coneyworth

We have a 1930s art deco/moderne house which had somewhat unsympathetic 40 year old windows drastically in need of replacement. EYG managed to provide windows similar in appearance to the original crittall metal windows in uPVC, and the installation team managed to fit them in openings which had been poorly repaired/fitted in the past. All in all a difficult job in which the fitting team provided excellent service, while explaining issues that would need to be resolved, and giving freely of their knowledge. The windows themselves look very much in keeping with the original design of the property, the house is very much warmer, and so much quieter than before. It has to be said that I've never such local and passing interest in new windows, as it is difficult to find companies that will take this sort of job on.Pete Talbot-Jones

Having decided to renew our door and searching the internet for suppliers/fitters we decided upon EYG. The door was chosen via the catalogue, ordered and fitted. My wife loves it - what more is to be said. The quality is excellent. It has that solid feel and sound on opening and closing. The fitting team arrived on site at the time stated and set to work on the 3 hour fitting. However, because of the awkwardness of the original fitting it took six and a half hours to ensure a good quality job. They only stopped once for tea (while some mortar went off) which is quite unusual for the modern worker. Well done to Phil and Ryan. The day after we ordered another door for the front of the house. Well done - keep up the good work.Roland Hall

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