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Hi Carol We spoke about 20 minutes ago about a sticking patio door and I'm extremely happy to say that within those 20 minutes a very polite Chris turned up and fixed the problem in minutes! Exceptional customer service from you both! Thank you very much indeed and hope you have a good day....Jane Rayner

Contacted EYG to obtain a quote for replacement of an old back door on a 19th century Cottage. Superb service all throughout the process - from first contact, sales advice, installation date, and installation. Couldn't have asked for a more professional business.Derek Young

Tony and Craig turned up nice and early to fit three windows and a door. Two very efficient, hardworking and polite tradesmen. The windows and door have transformed my house. I'm very pleased with everything from start to finish. Karen Evans

Just to say that your salesperson Mike came out to visit us yesterday and we were very impressed with his approach in particular his informative knowledge of the product we had an interest in. We have had may sales people in the past and Mike ranks as one of the best. Let's hope the product we have signed up for will be as equally impressive.Rob Walker

I can not really fault any of the staff that I have spoken to or who have done the work on my new build conservatory. It really does look excellent. However the project was delayed by about 4 months down to the extremely poor management systems that they have in place, They had no real project manager dealing with it and I wrongly assumed that there would be. When things started to go wrong and I started to make phone calls things got back on track until the next problem / delay. Through out the issues I started to get phone calls and visits from the sales team wanting more business which really annoyed me Brian Sutton

I am not a customer of eyg but would just like to thank the young men ( Andy&Paul) that went out there way to help me when my car had broken down. I am don't no much about cars but the two gentlemen did not hesitate and jumped straight out there van to push me and my car to safety and as if that wasn't enough they even took there time to take a look at my car and even to my delight managed to get my car running. I just hope they get the appreciation they deserve and if the way they represent there selfs and the company is anything to go by I will recommend them to anyone who asked thank you guys it's good to no there is still some good people out there.June sulivan

EYG have recently fitted 6 windows in my Edwardian house. Ive never had UPVC windows before and I wanted them to look authentic like the timber sashes that were coming out. The big bay was a challenge. I used EYG as I know they have been in business locally for may years, The measuring, quoting and surveying was thorough. The fitters arrived on time, worked hard and were cheerful all week. I'm very happy with how the windows look in particular the bay and two sashes above; many neighbours have commented that they wish their bay was a good - worth the additional money , yes I think so. There was a bit of finishing off that was not done, but one call to EYG and they came and remedied that quickly. PROOF OF PURCHASE : SALES REF CONTRACTS 751346 & 751345 Invoices 78645, 78649CLAIRE KIDSON

We were very satisfied with everything EYG did for us. We had soffits, gutters and fascias fitted along with a new conservatory. Everyone turned up on time as promised and worked long hours to ensure the job got done, despite travelling for an hour and a half to our property. Very polite and courteous workmen who all tidied up at the end of each day. They all offered advice on anything we weren't too sure about. The conservatory looks great and the quality and attention to detail was second to none. Both my wife and i like things to be done correctly and I can honestly say we are 100% satisfied. Well done everyone involved.David Key

Very good quality doors and windows and great service, Paul and Andy from the installation team did an excellnt job, very efficient and windows and doors look great.Brian Storr

The fitters were friendly and polite, and did a very good job, including cleaning up well after they had finished. The products (one window and a new back door) are excellent quality and I'm very pleased. I've only given the company 4 stars purely because we had to wait several weeks before they could come and do the work. Would definitely use them again.Christine Puddephatt

Window replacements just completed without a problem. We love the windows, particularly the bow, which we think has transformed the look of our house. All done as promised, on time and with maximum efficiency. Ash, John and Harry were a great team and really got on with the job and Ash was meticulous in ensuring everything was spot on in terms of work and product. Similarly with Bob and Chris who installed the bow window and every day the house was left neat and tidy. Allan was very helpful with the initial quote etc and the fitting teams also said what a great job Chris had done with the survey, so many thanks to all.RICHARD and PAULINE APPLETON

Had new composite exterior doors installed. Very happy customer. Paul Palmer & Andy Brown & co. were quick . Efficient, chirpy & polite. Left everything clean & tidy behind them. What better service could I ask for? THANK YOU CHAPS. Good reps for your company.Olga Li La-Vigars

We are using EYG again as the windows we had insatlled some 25 years ago were still in perfect working order after 15 years and tothe best of our knowledge they still are. At the moment we have just placed an order through your sales representative, Matt, who was very helpful and went through all the variation of styles, colour openings, fittings and so on. He was with us for four hours. I think EYG are one of the few suppiers that are still in business over the last 25 years.John Stratton

Very Good Quality Doors Good Customer Service Polite and efficient fitters Overall very happy with EYGMartin Peeps

My review to date is purely on the sales call, as at this time we have only just ordered our new roof., but I will review further in due course. We thought the salesman (Matt) was excellent and explained things very well. After all Matt's input we decided to cancel other appointments we had planed with other potential suppliers and made the purchase. However, after being assured of the high quality product and workmanship that EYG offer, I am concerned about one of the customer reviews relating to a Hybrid roof. Please ensure we don't get that fitting team. Dave Howard

Excellent service. The young men arrived on time and were soon ripping out the old doors. Two outside doors. They made very little mess and with the help of two cups of tea, both doors were soon installed. The quality and design are excellent, and having three keys is a big bonus as we have a spare to give my daughter. We would recommend EYG to anyone. Well done.Jean Bennett

The planned 4 day job to replace my conservatory door/windows and fit a hybrid roof actually took 2 months to complete. It proved impossible to speak to any manager and despite numerous phone calls and e-mails I never got anyone calling back to discuss the issues, until I said that I was not going to pay the full invoice. My original roof was removed and as the fitters had no weatherproofing materials the conservatory was left open to the weather, leading to massive flooding in that night's forecast thunderstorms. The original guttering downpipe from the house roof had been sawn off and the end left over the now exposed cavity wall, leading to the wall cavity filling with water to a height of some 600mm. The new roof does not fit properly and is padded out from the house at one end on a double thickness of 100x50 timber, with gaps of up to 50mm+ filled with expanding foam. The work was generally shoddy and it took 2 weeks to get someone out to look at it after the fitters left, and then a further 3 weeks before there was any remedial action taken. I have a further 10 windows to be replaced and EYG are not on my shortlist to do the work. I do not recommend them.Brian Susans

Just had soffits and gutters replaced the installation team were great and the work looks excellent. Very happy so far came back to EYG because the they did a good job with my windows previously. Only reason I have just given a 4stars is because work has just been done. Gillian Greenway

Thanks EYG for transforming my house ,windows and doors look amazing . Lewis and Liam (the fitters) were very polite and professional and worked to a very high standard .Would highly recommend EYG Mark Peskey

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