Online Dispute Resolution
We are committed to providing a high-quality service to all of our customers. However, we understand that occasionally things can go wrong. If you wish to make a complaint you can do this by writing to us at Wiltshire Road, Dairycoates Industrial Estate, Hull, HU4 6QQ, by telephoning our Customer Services team on 0800 181 888 or by e-mailing us at firstname.lastname@example.org. In addition, please note that disputes may be submitted for online resolution to the Online Dispute Resolution platform, via the following link: http://ec.europa.eu/consumers/odr/.