Christmas opening hours...

Sales

Closed December 24th > 26th

Saturday, December 27th – 10am until 4pm

Sunday, December 28th – 10am until 4pm

Monday, December 29th – 10am until 4pm

Tuesday, December 30th – 10am until 4pm

Closed December 31st > 1st January 2025

Friday, January 2nd – 10am until 4pm

Saturday, January 3rd – 10am until 4pm

Sunday, January 4th – 10am – 4:00pm

Monday January 5th, 2024 – normal service resumes

 

You can call our sales team on 0800 181 888 and follow the relevant options.

 

Service

Please note our Warranty Service Department is closed from end of business Tuesday 23rd, re-opening on Monday 5th January 2026. Whilst you may be able to get through to our Sales teams who will be working over the Xmas period, please note that they will not be able to assist with any Service work Issues, and these will need to be reported when the Warranty Service Department reopens on Monday 5th January 2026 at 9am.

 

Holiday Emergency Cover

We do provide a very limited EMERGENCY (locking issues etc) call out service over the Xmas period that can be accessed via completing the form below. Our on-call Engineers will review and contact you directly to arrange to attend.  This service is not 24 Hours and is covered on the following dates:

 

Wednesday, December 24th – 9am until 5pm
Monday, December 29th – 9am until 5pm

Tuesday, December 30th – 9am until 5pm

Wednesday, December 31st – 9am until 5pm

Friday, January 2nd – 9am until 5pm


Monday January 5th, 2026 – Normal service resumes

 

  • You will find this on the original invoice and survey, it begins with a D or a 7
  • Date of Installation
Nature of the problem
  • BS EN 1279
  • Fensa
  • Constructionline
  • CHAS
  • Secured by Design