Our Installation Process

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Buy Now Pay 2020

EYG is proud to be a leading UK double glazing installer – fitting millions of windows and doors every year.

We’re here to advise and guide you through every stage of your home-improvement project.

From planning and design to installation and payment, here’s the six-step process we use to put you in control.

Step 1 - Planning

  • Arrange a convenient time for us to visit your home for a pre-assessment.
  • Ask us about the huge range of industry-leading products we can offer.
  • See a selection of our product samples and previous installations.
  • Receive advice about what will be best suited to your individual property.
  • Be made aware of all the options and styles which are available.
  • Take initial measurements and assess any factors which could affect the price.
  • Outline the different benefits of each product you’re considering.
  • Explain any discounts or promotional offers available.
  • Allow you to make final decision.
  • Provide a free no-obligation quote.
  • Step 2 - Design

    • Once you’re happy with the quote, a surveyor will take precise measurements.
    • We’ll explain and confirm the final design to ensure you’re 100% satisfied.
    • At this point you can make any alterations or ask any questions.
    • Photographs may be taken to confirm access and whether scaffolding is required.
    • A detailed site survey will be carried out, including a check for drainage levels.
    • If you’re happy to proceed, the surveyor will confirm your order and provide a contract to sign.
    • Agree a provisional installation date and ensure all necessary planning permissions are in place.
    • Step 3 - Manufacture

      • Your bespoke design will be manufactured in our 65,000sqft production facility.
      • Every aspect is rigorously tested to ensure it meets all security requirements.
      • All glazing is quality checked for its strength and weather performance.
      • Once we’re satisfied it is 100% compliant, we’ll call to agree a delivery date.
      • Step 4 - Installation

        • On the pre-agreed installation day, the area should ideally be clear and clutter free.
        • Before getting to work, we’ll make every effort to keep your home clean and tidy.
        • If required, dust sheets will be used to protect your carpets and furniture.
        • Old doors, windows or conservatories will be carefully removed and recycled.
        • Your new windows or home improvement are then installed by our expert fitters.
        • Qualified bricklayers and builders are used for conservatory and orangery projects.
        • Any interior beading or finishing will be implemented and checked.
        • Close attention to detail will be paid to any weatherproofing and the final finish.
        • We’ll clear up, vacuum and leave your home as we found it.
        • If necessary, we can demonstrate exactly how each item works.
        • Once you’re happy, we’ll ask you to sign a satisfaction note to progress to the payment stage.
        • Step 5 - Payment

          • As soon as you confirm you’re satisfied with our workmanship, we’ll prepare to take any necessary payments.
          • We won’t take a penny from you until your installation is complete.
          • And we promise not to take any payment from you until you are 100% happy.
          • If you’ve used one of our flexible finance options, the agreed monthly payments will begin four weeks after you’ve signed a completion note.
          • Step 6 – Enjoy your investment

            • All our home improvements are backed by a ten-year warranty - allowing you to sit back and relax.
            • Your warranty applies to issues caused by a manufacturing fault or just general everyday use.
            • If any issues do arise, we promise to repair or replace them for promptly and for free.
            • Luxurious home improvements with no worry or hassle.

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