WE DID IT! - EYG is this year's winner of the Customer Service Award in the Hull Daily Mail annual business awards.

The award is in recognition of our commitment to fulfill our promises to our customers and should be seen as a major pat on the back for everyone working for the EYG Group.

Members of the EYG TeamThe HDM Business Awards have grown to become a prestigious event in this region and we were able to beat off some stiff opposition from some very good local businesses. We based our presentation on facts and figures collated by our in-house team but also on the feedback we received from many of our satisfied customers.

For example, more than £1m of business comes our way each year from existing domestic customers and 70 per cent of our commercial business is from repeat orders. We have seven service teams who guarantee to deal with any emergency promptly and we have in excess of 50,000 warranties that we are liable for, guaranteeing £150m of work over 10 tears.

But these are just figures. Nick Ward, our Joint Managing Director, said: "Facts and figures are necessary if we are to continue to monitor our performance but the real value is in the hard work and enthusiasm demonstrated by all our staff. Everyone of our team can take some pride in this award."

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